Privacy Policy

Effective Date: October 13, 2026

1. Introduction

Welcome to KitchenOS by Boldise Technologies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point-of-sale (POS) system, web storefronts, intelligent dashboard, and related services. By accessing or using KitchenOS, you consent to the data practices described in this policy.

2. Information We Collect

  • Merchant Data: When you register for KitchenOS, we collect your business name, owner name, email address, physical address, phone number, and billing information.
  • Customer Data (CRM): When your customers use your KitchenOS-powered storefront, we process their names, phone numbers (for WhatsApp CRM), delivery addresses, order history, and payment status. *Note: Boldise acts as a data processor for Customer Data; the Merchant is the data controller.*
  • Operational Data: We collect data regarding your inventory, recipes (BOM), supplier information, employee attendance logs, and financial ledgers.
  • Device & Usage Data: We automatically collect IP addresses, browser types, device types, and interaction metrics.

3. How We Use Your Information

  • To provide, maintain, and improve the KitchenOS platform.
  • To process transactions, generate Purchase Orders (POs), and manage inventory ledgers.
  • To facilitate the WhatsApp CRM and marketing broadcast features on your behalf.
  • To integrate with third-party services (e.g., Shopify, FBR tax reporting) as authorized by you.

4. Data Sharing and Disclosure

We do not sell your Personal Data. We may share information with Service Providers (e.g., cloud hosting via Linux VPS), for Legal Compliance (e.g., FBR reporting), or during Business Transfers (mergers/acquisitions).

5. Data Security

We implement industry-standard security measures, including encryption and secure server environments, to protect your data. However, no electronic transmission is 100% secure.

6. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

boldisetechnology@gmail.com
Boldise Technologies, Islamabad, Pakistan.